test ticket

Contact Information

First Name Please enter a first name, comprised of at least 2 valid characters. Only alphabetic characters (A to Z), apostrophes ( ' ), dashes ( - ) and spaces are accepted.

Last Name Please enter a Last Name, comprised of at least 2 valid characters. Only alphabetic characters (A to Z), apostrophes ( ' ), dashes ( - ) and spaces are accepted.

Phone Number This field accepts only numeric characters (0 - 9).

Fax Number * Optional This field accepts only numeric characters (0 - 9).

Email Address Please enter a valid email address format, with:

a maximum of 60 characters
only one "@" sign
only valid characters: 0 to 9; A to Z; dot (.); hyphen (-); underscore ( _ )
no consecutive dots (..)

Confirm Email Address Please enter a valid email address format, with:

a maximum of 60 characters
only one "@" sign
only valid characters: 0 to 9; A to Z; dot (.); hyphen (-); underscore ( _ )
no consecutive dots (..)

Ticket Number Please enter a Ticket Number starting by 014 and followed by 10 digits. Only numeric characters (0 to 9) are accepted.

I don't have a ticket number

Booking Information Please select a reference from the drop-down menu.

Booking Reference Number Please enter a Booking Reference Number, comprised of 6 valid characters. Only alphanumeric characters (A to Z, 0 to 9) without spaces are accepted.

Aeroplan Number Your Aeroplan Number is comprised of 9 digits (valid characters are 0-9).

Air Canada Flight Number Please enter an Air Canada Flight Number starting by AC/QK followed by upto 4 numeric characters (0 to 9).

Travel Information

One-way

Round trip

Details of request * Optional

I require an explanation of a payment card charge

Billing Reference Number (Displayed on your statement) Please enter your Billing Reference Number (displayed on your statement) starting by 014 and followed by 10 digits. Only numeric characters (0 to 9) are accepted.

Flight Date Please enter the flight date.

{{trip.departure | date : 'EEE'}} {{trip.departure | date: 'dd MMM'}} Flight Date

Exact Amount Billed to Payment Card Please enter exact amount billed to payment card.

Details of request * Optional

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